Tax Examiner
Job Purpose
Conduct audits of tax returns utilizing multiple computer systems by ensuring compliance with federal and state tax laws, while providing quality service to all customers within the sales tax family. This is done by researching tax issues to keep abreast of the changing federal and state tax laws and by utilizing computer dat to ensure compliance.
Job Functions
- Audit and review retail sales tax returns.
- Verify the accuracy of returns filed and make necessary adjustments to correct errors.
- Review penalty waiver requests and duplicate returns file to determine course of action.
- Review credit balances on retail accounts and issue refund, when necessary.
- Analyze and interpret data to determine compliance with SC and/or federal laws.
- Assist in making decisions and determining the appropriate action for outstanding billing issues, discount discrepancies, and similar issues.
- Obtain and maintain knowledge of multiple computer systems.
- Learn the interaction between various systems and the impact for tax areas and/or taxpayers.
- Assist in interpreting and analyzing system data to perform necessary updates and adjustments to taxpayer accounts.
- Acquire, apply, and maintain tax law knowledge necessary to perform duties unitizing tax laws, rules, regulations, agency established procedures, and policy documents.
- Provide customer service to taxpayers, their representatives, and internal customers by telephone, email, correspondence, and personal interviews.
- Assist in researching and communicating information regarding interpretation and application of various tax laws or account adjustments.
The employee in this position is considered to be in a trainee mode in the Tax Examiner series. The employee will regularly receive guidance and input from the immediate supervisor as well as senior Tax Examiners in the day-to-day administration of his/her duties.